You show up to one interview. We handle everything else.

From role mapping to ongoing management, your Success Manager owns the entire process so you can focus on your business.

Find your VA in 60 seconds → Or book a 15-min call

237 placements · 1.3% refund rate over 5 years · ~11 days to working VA

Tell Us the Role

We jump on a 15-minute call to understand what you actually need. You walk us through your workflows, the tools you use, and how many hours per week. No pitch. No fluff. Just mapping.

Day 1

We Match From Our Certified Bench

Within 24-48 hours, you get 2-3 candidate profiles from our Academy-trained VA pool. Each includes their resume, competency scores, work samples, and a voice recording so you can hear how they communicate.

Day 2-3

You Interview Your Favorites

Schedule 30-minute video interviews with the candidates you want to meet. We provide interview guides so you know what to look for. You're in control. Pick the VA who fits your team.

Day 3-5

We Manage Everything

Your Success Manager takes it from here. They design a custom onboarding plan, run weekly check-ins, handle all payroll and compliance, and step in immediately if something's off. You're never on your own.

Day 5+

Most clients go from first call to working VA in under one week.
Want the full breakdown of costs, roles, and how managed placement compares to job boards? Read the complete Filipino VAs for Real Estate guide.

What Your Success Manager Actually Does

They're not just checking boxes. They're invested in your VA's success.

Designs a custom onboarding plan — Your VA isn't starting from scratch. They're following a playbook built for your role.
Runs weekly check-ins for the first month — We catch problems early. Small coaching beats big drama.
Handles all payroll, 13th month bonus, and compliance — You never have to figure out Philippine tax law.
Escalates performance issues immediately — If your VA isn't showing up or isn't hitting standards, your Success Manager knows within days.
Manages replacement if needed — Free replacement in 5 business days if it's not working out.

Questions You're Probably Asking

What if they quit?

We replace them for free within 5 business days. We handle the entire recruiting and onboarding process again. You don't lose momentum.

What if they underperform?

Your Success Manager catches performance issues early through weekly check-ins. We implement a structured improvement plan. Most VAs respond well to coaching. If it's not working after 30 days, we replace them.

What if I need to scale?

You can add more VAs from our certified bench whenever you're ready. We offer bulk discounts at 5+ VAs. One Success Manager can typically manage 3-5 team members.

What about time zones?

Our VAs work your hours, not theirs. Manila is 12–16 hours ahead of US time zones, so your VA flips to a US schedule (late evening through early morning Manila time) and overlaps with your full workday. You get real-time chat, real-time calls, and a teammate online when you are — not an overnight handoff.

Free Download

The First-Week VA Onboarding Checklist

The day-by-day Days 1–7 checklist we use to get every PHVA placement productive in their first week — printable PDF and Notion template.