Sharmenlyn C.

Customer Support

Pre‑vetted Value Adder Ongoing PHVA training

Experience 10 yrs

Availability Full-time

Location taguig, taguig

Hardline internet: 100

Education

Bachelor's Degree BS Medical Laboratory Science PLT College Inc (2024)

Short summary

a dedicated Virtual Medical Assistant for 7 years with hands-on experience supporting healthcare providers remotely.
I am reliable, detail-oriented,

I specialize in Family Medicine, Pain Managemanet, colonoscopy and Rheumatology, Oby gyne
My key strengths include:

hands-on expertise in appointment scheduling, insurance verification, handle prior authorizations,and claims, prescription refill coordination. managing follow-ups, and sending referrals in fax, patient intake, data entry
Medical Scribing live and non live

I want to share my tech-savvy expertise Using EHR systems like eClinicalWorks (eCW), Athenahealth, Epic System/ nextgen Open Dental/ Dentrix for accurate documentation
Availity for insurance verification
Deepcura/ Deepscribe for Scribing
Covermymeds for prior authorizations and claims
managing lab results from LabCorp and Quest Diagnostics.
Spruce / RingCentral, Weave for communicating with patient

also Providing HIPAA-compliant support through phone, email, and patient portals

Some of the tools I use daily are Google Workspace, and Microsoft Office Teams. which is a big advantage for what you’re looking for.

Key tools & skills

cold calling healthcare clinical sales csr

How PHVA supports this hire

When you hire through PHVA, our Success Managers stay involved. We help you tighten scripts and SOPs, check in with both sides, and step in early if anything feels off so your hire actually sticks.